Hurgi

To start the exchange process for your order, please enter your email address or phone number and the order number below.

How do I Exchange?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to exchange
  • You will get a confirmation email with the shipping guidelines once the Exchange request is approved

 

Additional non-returnable items: 

  • Some beauty health and personal care items
  • Downloadable software products
  • Gift cards 

 

What items are Exchangeable?

You can Exchange your items within 2-3 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not Exchangeable!

Are there any charges for Exchange?

  • There are is shipping charges for Exchange
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the exchange shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
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